Terms of service

Terms of Service

Welcome to HAY ROOTS.

By accessing and using our online store, you agree to the following Terms of Service. Please read them carefully before making a purchase.

✦ General Information

This website is operated by HAY ROOTS. Throughout the site, the terms “we,” “us,” and “our” refer to HAY ROOTS.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, as well as our related policies, including Shipping, Returns and Privacy.

✦ Website Use

By using this site, you confirm that:

You are at least the age of majority in your country of residence.
You will not use our products for any unlawful or unauthorized purpose.
You will not violate any applicable laws or regulations.

We reserve the right to refuse service to anyone if misuse of the website is detected.

✦ Products & Availability

Our products are produced in limited quantities. This means:

Certain items may sell out quickly.
We cannot guarantee the continuous availability of all products.

We strive to display product colors and details as accurately as possible. However, slight variations may occur depending on your device or screen settings.

✦ Pricing & Payments

All prices are displayed in Euros (€) and include applicable taxes where required.

We reserve the right to:

Modify prices at any time.
Correct typographical errors, inaccuracies or omissions.

Payment must be completed at the time of purchase using the payment methods available on our website.

✦ Shipping

Orders are processed within approximately 10 business days.

Delivery times may vary depending on destination.

We are not responsible for delays caused by:

Shipping carriers.
Customs procedures.
Circumstances beyond our control.

For further information, please refer to our Shipping Policy.

✦ Returns & Exchanges

Our Returns & Exchanges Policy is outlined in the relevant section of our website.

By placing an order, you acknowledge and accept those conditions.

✦ Intellectual Property

All content on this website, including designs, logos, images, illustrations, text and graphics, is the property of HAY ROOTS.

Any reproduction, distribution or use of this content without prior written permission is strictly prohibited.

✦ Limitation of Liability

HAY ROOTS shall not be liable for:

Indirect, incidental or consequential damages arising from the use of our products or website.
Losses resulting from service interruptions or technical issues.

Use of this website is at your own risk.